04-24-2026
All Residents/Owners,
As most of you are aware some Bella Vista Townhouses Roofs were severely damaged by the recent hail storms. March 10, 2026 is that date roofers use for claims.
Some residents/owners have been proactively getting their roofs inspected for hail damage. There are at least 29 (out of 81) Townhouses (that the HOA knows of) that have hail damage that may require a new roof.
We STRONGLY encourage all residents/owners to get their roofs inspected, and if there is damage, please get it fixed. Your homeowner’s insurance will pay for hail damage.
The HOA is NOT responsible for hail damage and the aftermath of damage. This means roofs that have been compromised by hail damage are NOT going to be replaced/fixed by the HOA. The HOA By-Laws and Roof Policy explicitly states “normal wear and tear” will be the criteria for the HOA replacing roofs, NOT hail damage, nor the acceleration of deterioration due to hail damage. It does not matter if your roof is 10 years old or 3 years old, hail doesn’t care, it will damage it.
What do you do?
- Find a roofer to inspect. Sunrise and Apollo are two that I have seen (look for the signs). We all know are many others who would love to do the work, just be careful. The HOA does not recommend any specific roofer.
- Inform Lela LaHa that you are pursuing your roof to be fixed. We will add your information to our “roof spreadsheet”.
- Fill out an architectural form (on Website or ask Lela)
- File a claim. Get your insurance adjuster to work with your roofer.
- Work with your neighbors to coordinate timeframes, as if one roof has issues the next roof probably does too. Best to do all roofs in a unit to avoid “seams”.
- The/your roofer will explain their process concerning the insurance adjuster, claim acceptance, etc.
- Keep the HOA informed of progress/success, we would like to know what is going on for everybody’s benefit.
What will the HOA do?
- The HOA will assist/advise as much as we can, but it is your roof.
- Moving forward… the HOA will ask a roof contractor to inspect all roofs (not already being replaced/repaired).
- The HOA will keep a record of the “state of roofs”.
- The HOA will discuss the state of (damaged) roofs with residents/owners, if applicable.
- This “state of roof” information will be shared with future townhouse buyers BEFORE a townhouse is sold. We do not want new owners to assume their roof will be a candidate for HOA replacement if that is not true.
Hopefully this helps answer some questions. maybe I missed something, there is a lot going on lately.
If you have any questions or need clarifications, let us know.